Michael Jackson ticket refunds
Posted by AyJay | Under theatre tickets london
More than 750,000 fans are waiting for details on ticket refunds and the British government’s consumer protection board told them not to hold their breath, as complex legal issues need to be worked out first.
Los Angeles-based tour operator AEG Live, which operates the 02 Arena where Jackson was to have performed, may be entitled to less money from insurance if post mortem results are unfavourable. They stated that ticket refund details should be announced this week, but much of the company’s ability to weather the financial storm caused by Jackson’s demise may depend on how much of its losses are covered by insurance.
That will be determined in part by what the Los Angeles County coroner’s office finally determines as the cause of the mega-star’s death. Officials have warned it will be up to six weeks before a cause of death can be pinpointed, because complicated toxicology tests are needed.
Ticketmaster Entertainment Inc., the primary ticket seller, did not provide details of refund plans on Monday; its website simply quoted an AEG Live statement promising information this week. While these issues are being worked on, Jackson fans who purchased tickets on eBay or through viagogo on the secondary ticket market may be in for an easier time.
Viagogo executives said Friday that all tickets would be refunded “No forms, no fuss, just refunded.” And eBay executives have extended a buyer protection program to cover anyone who bought a ticket through the company’s Web site.
“You’ll be covered for the full amount of the transaction, not just the face value of the ticket,” eBay spokeswoman Jenny Thomas said Monday. That means people who paid three or four times the face value for a chance to see Jackson should get all their money back.
She said the company has not yet worked out details of the refund plan, including whether the company or the ticket sellers would ultimately be responsible for refunds.
Thriller Live! theatre tickets are not affected because Michael Jackson was never due to be in the show.